Frequently Asked Questions

RestockAlerts monitors each supported product's own page on Hermès.com — not just the main category listings. This matters: a bag's product page can become available before it appears in Hermès' search or category pages, so product-page monitoring catches restocks earlier than catalog scanning. We check every tracked product page every minute, 24/7 — 1,440 checks per product per day — and email you a direct link to that exact page the moment availability is detected. Some services reserve individual product-page scanning for their premium tiers; RestockAlerts includes it in every plan. Choose individual products down to specific sizes and colors, or follow entire families like Picotin or Evelyne, then save your watchlist.

We check every tracked product page every minute — 1,440 checks per day, 24/7 — and send an email as soon as availability changes.

Yes. From the product selector on the homepage, you can track Hermès bags down to specific styles and specs — for example, a Picotin Lock 18 rather than every Picotin — instead of broad categories. You can also follow an entire product family when you're flexible.

Often, yes — but it's never guaranteed. We check every tracked product page every minute and email you the moment availability is detected. After that, checkout speed decides: popular bags can sell out quickly even with fast alerts. No alert service can reserve stock, and Hermès' own notifications don't reserve products either.

Hermès publishes no restock schedule. In our US restock data study, 64% of observed restocks landed between 9 a.m. and 1 p.m. Eastern, Tuesday through Thursday — a useful pattern, not a promise. That's why alerts beat manual refreshing.

For most shoppers with a specific bag in mind, yes. Free options have real limits: Hermès' Notify me exists only on selected product pages, and free alert services typically track broad bag categories rather than the exact size and color you want. RestockAlerts checks your exact tracked products every minute and emails you the moment one appears — from $16/month with the yearly plan, cancel anytime. See pricing.

We currently send alerts by email only. SMS/text alerts are coming soon, and we'll announce it as soon as they're ready.

Yes. Select the family checkbox to track every supported item in that product family.

You can browse without an account, but you'll need to sign in to create and manage alerts.

Choose Hermès products from the selector on the home page, review your watchlist, then save your alert.
You can manage alerts anytime in your alerts dashboard.

Yes — create multiple alerts and manage them in your alerts dashboard.

Yes. You can select individual products from the Hermès selector when we support them.

Absolutely. Head to your alerts dashboard and click Edit to update sizes, colors, or other preferences.

Open your alerts dashboard and delete the alert for that product.

RestockAlerts supports selected Hermès product families, with examples shown in the selector. Coverage is designed to expand as more families are added.

No. RestockAlerts only sends availability alerts. We do not purchase products, automate checkout, reserve inventory, or act as a shopping service.

No. RestockAlerts is an independent service and is not affiliated with, endorsed by, sponsored by, or connected to Hermès.

RestockAlerts is a paid service. You can explore the site for free, but alerts require a subscription. See pricing for current plans.

The Pro plan supports focused Hermès watchlists per region.

Monthly and yearly billing include the same Pro features. The yearly plan is billed annually at $192 and saves 20% compared to monthly.

Yes. You can cancel anytime, and your plan will stay active until the end of your billing period.

For users who haven't tracked any products: If you cancel your subscription without ever setting up a product alert, you're eligible for a full refund of your last month's payment. Simply contact our support team within 7 days of cancellation.

For users who have tracked products: Once you've set up and tracked at least one product, no refunds are issued for subscription cancellations. This is because our system has already consumed compute resources to monitor and check your tracked products every minute. Every product you track requires our servers to poll retailer websites every minute, 24/7, process data, and maintain alert infrastructure 24/7. These resources are consumed from the moment you create your first alert, regardless of whether you receive a notification.

No. Product names on the page are examples or current selector options. The service is built to add more Hermès families without rewriting the core experience.

Paid plans include frequent Hermès availability checks, with Pro designed for larger Hermès watchlists.

You can receive alerts anywhere email is available. Hermès product coverage depends on the regions supported by our monitoring backend.